Yuango

Privacy Policy

Last Updated: [Insert Date, July 10, 2025]

         This Privacy Policy describes how yuango ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our website, yuango.com (the "Service").

1. Information We Collect

        We collect information you provide directly to us, information we collect automatically, and information we receive from third parties.

a) Information You Provide to Us:

  • Account Information: When you create an account, we collect your name, email address, password, date of birth, gender, and other details required for your profile. As our service is exclusively for unmarried individuals, you must affirm your unmarried status.

  • Profile Information: You may choose to provide additional information for your public profile, such as photos, personal interests, physical characteristics, location, and a personal description.

  • Verification Information: To obtain "Verified Military Member" status, you must provide us with a receipt or proof of verification from a third-party identity verification service, such as ID.me. We only collect the document you upload to confirm verification status. We do not collect the sensitive personal data you may have provided to that third-party service (e.g., Social Security Number, government ID details). Our collection is limited to the final confirmation document.

  • Communications: If you contact us directly (e.g., for customer support), we may receive additional information about you, such as your name, email address, the contents of your message, and any other information you choose to provide.

  • Transaction Information: For "Premium Member" or other paid services, we collect information related to your transaction, such as your name, payment card information, and billing address, through our third-party payment processor.

b) Information We Collect Automatically:

  • Usage Data: We automatically collect information about your interactions with our Service, such as the pages you view, the profiles you interact with, the features you use, and the dates and times of your visits.

  • Device Information: We collect information about the device you use to access our Service, including IP address, hardware model, operating system, browser type, and unique device identifiers.

  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

         We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Service.

  • Create and manage your account and profile.

  • Process your transactions and subscriptions.

  • Verify your eligibility for specific membership tiers, such as "Verified Military Member," based on the proof you provide.

  • Communicate with you, including responding to your inquiries and sending you service-related announcements.

  • Personalize your experience, such as prioritizing your profile in search results if you are a "Premium Member."

  • Monitor and analyze trends, usage, and activities in connection with our Service.

  • Detect, prevent, and address fraud, security, or technical issues.

  • Comply with legal obligations.

3. How We Share Your Information

         We may share your information in the following circumstances:

  • With Other Users: Your public profile information is visible to other users of the Service.

  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.

  • Third-Party Verification Services: We do not share your data with third-party verification services like ID.me. Rather, you are directed to use their service independently. Your interaction with them is governed by their own privacy policy and terms of service.

  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, or protect the personal safety of users or the public.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Your Data Rights and Choices

         Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access: The right to request access to the personal information we hold about you.

  • Right to Correction: The right to request that we correct any inaccurate or incomplete information.

  • Right to Deletion: The right to request the deletion of your personal information, subject to certain exceptions.

  • Right to Opt-Out: The right to opt-out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising.

  • Managing Your Information: You can review and update your account and profile information at any time by logging into your account settings.

        To exercise these rights, please contact us at [Insert Contact Email,yuango@yuango.com].

5. Security

        We implement reasonable security measures to protect the security of your information both online and offline and are committed to the protection of customer information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

        We retain your personal information for as long as you have an active account with us and as needed to provide you with our Services. We may also retain information to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

      Our Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18.

8. Changes to This Privacy Policy

      We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

       If you have any questions about this Privacy Policy, please contact us at: [Insert Contact Email:yuango@yuango.com].